Returns

Every transaction we make at Abrona International aims to satisfy our customers. The terms and conditions under which returns, exchanges, and refunds are permitted are described in this Returns & Refund Policy. You accept the following terms by using our website to make a purchase.

1. Eligibility for Returns

The object must fulfill the following requirements in order to be returned:

The item must be in the same condition as when it was shipped, unused, and in its original packaging.
You have [X days—for example, 14 or 30 days] from the date you receive your order to make a return request.
For the return to be accepted, you must present legitimate evidence of purchase, such as an order number or receipt.

Please be aware that some items cannot be returned for reasons related to customisation, safety, or cleanliness. Personal objects, perishable goods, and custom-made or carefully customized products are a few examples of these.

2. Return Process

Your item must fulfill the following requirements in order to be returned:

The item is in the same condition as when it was sent, unused, and in its original box.
After receipt, a return request must be made within [X days, such as 14 or 30 days].
An order number or receipt is given as proof of purchase.

For reasons of personalization, safety, or cleanliness, some products might not be returnable. Personal belongings, perishable things, and custom-made goods are all included in this.

3. Refunds

We will let you know whether your refund has been approved or denied as soon as we receive and examine your returned item.
Refunds that have been approved will be applied to the original payment method within [X business days, e.g., 7–10 business days].
Refunds will not be given for returns that are denied. The item may be returned to you at your cost upon request.
Please be aware that unless there was a mistake on our end, the original shipping costs are not refundable.

4. Exchanges

Only defective, damaged, or incorrect items are eligible for exchanges.
Get in touch with us at [support email] to exchange an item for the same product, and our staff will walk you through the procedure.

5. Damaged or Incorrect Items

Please let us know within [X days] of receiving any damaged or inaccurate products.
Before accepting a return or replacement, we can ask for photographic proof of the problem.

Returns

1. Eligibility for Returns

2. Return Process

3. Refunds

4. Exchanges

5. Damaged or Incorrect Items

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